In order to obtain support, please contact your reseller. Please do not worry, our support team will have commenced working on your issue.įor other queries, please visit FAQs, documentation and user community wiki pages accessible from: ĭraftSight Enterprise\Plus: Customers of these products receive full support via our value-added resellers.ģDXPERIENCE DraftSight: Customers of these products are entitled to support with installation, license activation, and configuration. Please note, the first time the form is used, there may be a delay between receiving the email and being able to access the 3DEXPERIENCE platform on which the 3DSupport app is hosted. Please see these video tutorials for help using the 3DSupport app: This app will allow you to fully manage your service requests in one place. Enable concurrent usage and compliance across the organization with network licensing. Although primarily known for its flagship product. The program is available for download on either or on the Dassault Systemes website. In addition to supporting multiple file formats DraftSight also offers customized APIs, flexible licenses and powerful integrations such as 3DEXPERIENCE. After submitting the issue, you will receive an email with a link that will open the Service Request in the 3DSupport app. DraftSight is a professional 2D and 3D CAD software developed by Dassault Systemes, the same company responsible for giving the design and construction industry Solidworks. It is necessary to enter, or create, a 3DEXPERIENCE ID to access the webform. This will create a Service Request for your issue. Problems can be reported to our 3DS DraftSight Support team using the "Submit a Request" option available in the Contact Us section here. Draftsight Enterprise is comparable to DraftSight Professional with API, Network Licensing, and Deployment Wizard DraftSight Enterprise plus is comparable to DraftSight Premium with API, Network Licensing, and Deployment Wizard, 2D Constraints, and 3D modeling. Standalone licensing DraftSight Enterprise/Enterprise Plus(2D/. DraftSight Professional\Premium: customers of these products are entitled to support for issues relating to the software installation and activation of the license only. Standalone licensing DraftSight Premium (2D/3D) 549/yr.
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